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United Way's 2-1-1 of WNC Has a New Online Database


2-1-1 WNC is making strides to increase access to community service information for all North Carolinians. The agency is debuting a new online community database that is the product of an exciting partnership with the other 2-1-1 centers in North Carolina. The new system provides a single searchable website that contains community resource information from various communities from across the state.

More information about this change...and tools to help make the transition easier are located below.

Please remember, United Way 211 are here to help you find the resources you are looking for. If you have any questions or comments about the new system, please get in touch. You may reach the service by emailing 211info@unitedwayabc.org or United Way's 211 Serviceby dialing 2-1-1 from a landline or 252-HELP (4357) from a cell phone.

Searching the New System

The new database will be available starting on April 15th at www.211wnc.org.

If you are familiar with the 2-1-1 online database, you are going to find that searching the new system looks and feels different than you are used to. We want to make this transition easy for everyone, so we have put together some resources to help streamline your searching.

  • Click here for a tip sheet on how to search the new system.
  • Click here to see the answers to some Frequently Asked Questions.

Upcoming Database Demos

2-1-1 is hosting in-person demos of the new system on May 7, 2008 at 9:00am and 4:00pm at our offices in the newly renovated United Way Building in Asheville. At these meetings, we will walk you through search features and answer any questions you have about the database and 2-1-1.

  • Click here to sign up to attend one of the demos.
To be notified of future demos or to inquire about making special arrangements to train your agency on using the new system, please contact Zoe Kelly at zoe@unitedwayabc.org.

2-1-1 in North Carolina

2-1-1 is currently available in 36 of the 100 counties in North Carolina. Our goal is to build a system that allows one-stop access to crucial health and human service information for all residents of North Carolina.

For complete information about 2-1-1 in North Carolina, including a service area map, visit www.nc211.org.

(Images provided by United Way.)



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