Extension Master Gardener^SM volunteers will be staffing the Helpline as indicated in the schedule below. You may send an email or leave a voicemail at any time and an Extension Master Gardener volunteer will respond during Garden Helpline hours. When emailing, please include a photo if it helps describe your garden question. Soil test kits can be picked up at the Extension office, 24/7. The kits are located in a box outside the front door.

Three ways to contact the Garden Helpline

Call 828-255-5522
Email questions and photos to [email protected]
Visit the Extension Office at 49 Mt. Carmel Road during Helpline hours, listed below.

Garden Helpline Hours

March – (starts March 6)
Monday 10:00 a.m. – 12:00 Noon
Thursday 11:00 a.m. – 2:00 p.m.

April through September:
Monday 10:00 a.m. – 2:00 p.m.
Tuesday 10:00 a.m. – 12:00 Noon
Wednesday 12:00 Noon – 2:00 p.m.
Thursday 11:00 a.m. – 2:00 p.m.

October – (ends October 26th) 
Monday 10:00 a.m. – 12:00 Noon
Thursday 11:00 a.m. – 2:00 p.m.

We are here to help and support you! Please contact us. We look forward to answering your gardening questions.

The YWCA recently learned that our aging HVAC system can no longer reliably heat and cool our building. This means more than discomfort for members and staff – we are required to maintain a consistent and healthy temperature in the building for the well-being and safety of the children in our childcare programs. We are asking for your help to address the immediate need for $60k to replace the first five of our 24 HVAC units and ensure that both of our Childcare programs can continue to provide accessible childcare to working families and the work of the YWCA can continue without disruption.

If you’re behind on your water bill or afraid your water might get cut off, a new resource might be able to help you. On Jan. 4, the Buncombe County Board of Commissioners approved more than $450,000 in federal funding for the Low-Income Household Water Assistance Program (LIHWAP). The initiative is aimed at preventing water disconnections and helping reconnect drinking and wastewater services.

The LIHWAP will be administered by Buncombe County-based Eblen Charities. The nonprofit will make payments directly to utilities on behalf of qualifying households. The program is slated to run through Sept. 30, 2023 or until funds are exhausted.

Eligibility requirements

Households that currently receive Food and Nutrition Services (FNS), Temporary Assistance for Needy Families (TANF) or Work First services, or those that received Low-Income Energy Assistance Program (LIEAP) services from Oct. 1, 2020-Sept. 30, 2021, are automatically eligible to receive this benefit if their water services have been cut off or are in danger of being cut off.

For additional eligibility information or to apply, please contact Eblen Charities at (828) 255-3066.

The addition of preservation grants to our existing efforts in advocacy, technical support, preservation easements, and education, will allow us to reach a new and diverse audience.  This program will allow us to support both large and small projects from downtown Asheville to our rural and under-served communities.

Click here for the Grant Application

We look forward to helping with emergency stabilization projects and restorations of important places, to helping neighborhoods receive designations such as recognition on the National Register of Historic Places and to encouraging and supporting new and unique education and research opportunities.  We want to be surprised and humbled by the projects our community asks us to support!

As our city faces the inevitable challenges of growth, PSABC’s voice and reach must expand.  The important addition of this Preservation Grant Program comes in response to the needs of our community.

*Deadline to apply for the current grant round is Friday August 11th*

Preservation grants from $500 – $5000 will be offered to the public in three categories:

1. Bricks-And-Mortar

Rehabilitation, restoration and repair of structures that are 50 years of age or older

Some examples: Windows and doors • Exterior painting • Porches • Roofs and gutters • Electrical and plumbing • Hardscaping • Foundation • Original exterior or interior details

2. Public Education

Development of educational materials and programs that advance knowledge of our shared history

Some examples: Research and documentation • Oral histories • Installations specific to buildings, place history, and culture • Exhibitions • K–12 educational publications • Seminars and lectures • Documentary films

3. Planning, Survey and Designation

Planning and design for building rehabilitation and restoration projects, historic resource surveys and local or national designations

Some examples: Historic building condition reports • Engineering and rehabilitation plans • Feasibility studies • Historic resource surveys • Updates of previous surveys • Local and national historic designations

Read about our past winners here!

Eblen Charities - Transportation Assistance for Western North Carolina Residents for Job Access: Eblen Charities aims to provide transportation assistance to low-income residents to improve job access and economic mobility. They offer gas vouchers ranging from $25 to $50 to help individuals attend job interviews and medical appointments and cover transportation costs until they receive their first paycheck. The organization plans to expand its transportation assistance program by creating an online portal for voucher requests. With this grant, they aim to serve an additional 200 job seekers, increase the voucher amounts to address rising gas prices and double their program budget.

The YWCA recently learned that our aging HVAC system can no longer reliably heat and cool our building. This means more than discomfort for members and staff – we are required to maintain a consistent and healthy temperature in the building for the well-being and safety of the children in our childcare programs. We are asking for your help to address the immediate need for $60k to replace the first five of our 24 HVAC units and ensure that both of our Childcare programs can continue to provide accessible childcare to working families and the work of the YWCA can continue without disruption.

If you’re behind on your water bill or afraid your water might get cut off, a new resource might be able to help you. On Jan. 4, the Buncombe County Board of Commissioners approved more than $450,000 in federal funding for the Low-Income Household Water Assistance Program (LIHWAP). The initiative is aimed at preventing water disconnections and helping reconnect drinking and wastewater services.

The LIHWAP will be administered by Buncombe County-based Eblen Charities. The nonprofit will make payments directly to utilities on behalf of qualifying households. The program is slated to run through Sept. 30, 2023 or until funds are exhausted.

Eligibility requirements

Households that currently receive Food and Nutrition Services (FNS), Temporary Assistance for Needy Families (TANF) or Work First services, or those that received Low-Income Energy Assistance Program (LIEAP) services from Oct. 1, 2020-Sept. 30, 2021, are automatically eligible to receive this benefit if their water services have been cut off or are in danger of being cut off.

For additional eligibility information or to apply, please contact Eblen Charities at (828) 255-3066.

The addition of preservation grants to our existing efforts in advocacy, technical support, preservation easements, and education, will allow us to reach a new and diverse audience.  This program will allow us to support both large and small projects from downtown Asheville to our rural and under-served communities.

Click here for the Grant Application

We look forward to helping with emergency stabilization projects and restorations of important places, to helping neighborhoods receive designations such as recognition on the National Register of Historic Places and to encouraging and supporting new and unique education and research opportunities.  We want to be surprised and humbled by the projects our community asks us to support!

As our city faces the inevitable challenges of growth, PSABC’s voice and reach must expand.  The important addition of this Preservation Grant Program comes in response to the needs of our community.

*Deadline to apply for the current grant round is Friday August 11th*

Preservation grants from $500 – $5000 will be offered to the public in three categories:

1. Bricks-And-Mortar

Rehabilitation, restoration and repair of structures that are 50 years of age or older

Some examples: Windows and doors • Exterior painting • Porches • Roofs and gutters • Electrical and plumbing • Hardscaping • Foundation • Original exterior or interior details

2. Public Education

Development of educational materials and programs that advance knowledge of our shared history

Some examples: Research and documentation • Oral histories • Installations specific to buildings, place history, and culture • Exhibitions • K–12 educational publications • Seminars and lectures • Documentary films

3. Planning, Survey and Designation

Planning and design for building rehabilitation and restoration projects, historic resource surveys and local or national designations

Some examples: Historic building condition reports • Engineering and rehabilitation plans • Feasibility studies • Historic resource surveys • Updates of previous surveys • Local and national historic designations

Read about our past winners here!

Eblen Charities - Transportation Assistance for Western North Carolina Residents for Job Access: Eblen Charities aims to provide transportation assistance to low-income residents to improve job access and economic mobility. They offer gas vouchers ranging from $25 to $50 to help individuals attend job interviews and medical appointments and cover transportation costs until they receive their first paycheck. The organization plans to expand its transportation assistance program by creating an online portal for voucher requests. With this grant, they aim to serve an additional 200 job seekers, increase the voucher amounts to address rising gas prices and double their program budget.