Calendar of Events
Upcoming events and things to do in Asheville, NC. Below is a list of events for festivals, concerts, art exhibitions, group meetups and more.
Interested in adding an event to our calendar? Please click the green “Post Your Event” button below.
There’s more than Chunky Monkey and New York Super Fudge Chunk in downtown Asheville’s Ben & Jerry’s this summer.
Art created by Vance Elementary School fifth grade students of art educator Robbie Lipe is now on display on the brick walls opposite the Ben & Jerry’s ice cream. The exhibit depicts the students’ interpretation of the artist Kehinde Wiley and the contemporary portraits he creates inspired by traditional Baroque paintings. It will be featured through the end of the summer.
“Ben & Jerry’s is excited about showcasing art from the community inside our scoop shop,” said general manager Chris Carter. “Making use of our walls to show what local artists are creating complements our social mission — to be actively involved in the places we live and do business. I hope this is the first of many art exhibits on our walls.”
Carter gave all the credit for the exhibit to Ms. Lipe, who teaches kindergarten through 5th-grade students at Vance Elementary. She was named the North Carolina Arts Educators Association “Art Educator of the Year” in 2017-2018.
Ben & Jerry’s is located at 19 Haywood Street. Current hours are Monday-Thursday 12 pm to 10 pm; Friday 12 pm – 11 pm; Saturday 11:30 am – 11 pm; Sunday 11:30 am – 10 pm.
For more information, call Carter at 310-601-6247.
We are honored and thrilled to announce “Moogmentum: Synthesizing Innovation, Music, and Creativity“, a three day celebration of the grand opening of the Moogseum.
Moogmentum will kick off at the Asheville Masonic Temple Theater on Tuesday evening, August 13, 2019 with a pair of special events:
- 7pm: From the Beginning With Herb Deutsch, in Conversation with Larry Fast – Herb Deutsch, the educator, innovator, and musician who was the catalyst and the co-collaborator on the development of Moog synthesizer in 1964, will talk about his very early days forging new sonic pathways with Bob. Woven into his insights will be listening sessions of the rare “Abominatron Tape“, the 84-minute tape that Bob sent Herb with the prototype in 1964, in which he describes and demonstrates every single parameter of this new sonic creature. Historian, technologist, and musician Larry Fast will serve as moderator. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
- 9pm: The Story of Bob and i – Legendary keyboardist Patrick Moraz (YES, Refugee, The Moody Blues), in conversation with Larry Fast, shares a one-of-a kind synthesis of performance and interview during which he will perform on Bob Moog’s personal piano and on various synthesizers, interspersed with sharing unique insights about the extensive time he spent working closely with Bob in the mid-1970s, and about their decades-long friendship. Rarely seen photos will be woven throughout the concert, as will audio and video from Patrick’s long career. Historian, technologist, and musician Larry Fast will guide the discussion with Patrick. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
The Moogmentum celebration will continue on Wednesday, August 14th, with:
- 11:30am: Guided tour of the Moogseum with executive director Michelle Moog-Koussa. This event is open to the public, but space is limited. Entry fee to Moogseum is required unless included in ticket package.
- 2:30pm: Modulations with Moogs and Moraz – In this intimate VIP event at the Moogseum, (capacity limited to 25 attendees) legendary keyboardist Patrick Moraz shares his history integrating Moog synthesizers into his music, while exploring the massive sonic capabilities of those instruments on vintage gear, followed by a Q&A from the audience, and a CD signing. This event is open to VIP ticket holders only. Purchase your VIP ticket here: http://bit.ly/MoogmentumTickets2019.
- 3:30pm –4:15pm: CD Signing With Patrick Moraz in the Moogseum Store. This event is open to the public.
- 5pm: Unveiling of the Moog Prototype at the Moogseum With Herb Deutsch – Join Herb Deutsch in this intimate VIP event (capacity limited to 25 attendees) in which he will unveil the legendary, rare Moog synthesizer prototype, on loan to the Moogseum from the Henry Ford Museum and seen for the first time at this event. Herb will delve into the capabilities of the prototype, and talk about his experience composing on it, followed by a Q&A. Historian, technologist, and musician Larry Fast will guide the discussion. This event is open to VIP Ticket holders only. Purchase your VIP ticket here: http://bit.ly/MoogmentumTickets2019.
- Dinner with Herb Deustch, Patrick Moraz, and Larry Fast – Join three legendary musical figures for this one-of-a-kind reception, seated dinner, and conversation at the exquisite AC Hotel in downtown Asheville, a block away from the Moogseum. Limited to 90 guests. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
On Thursday, August 15th, multi-instrumentalist, composer, modular synthesist, and clinician Lisa Bella Donna will dazzle the Moogentum attendees, and Larry Fast will offer a Keynote Message at the Asheville Music Hall.
- 11:30am: Synthesizer Alchemy, a Workshop with Lisa Bella Donna Explore the sonic landscape with dynamic synthesist Lisa Bella Donna in this insightful workshop as she shares the vast possibilities of using a variety of contemporary and vintage synthesizers with various unique effect pedals. Lisa will lend her decades of experience to share insights into musical and sound design, and take questions throughout the session. A CD signing will follow. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
- 2pm: Moogmentum Keynote Discussion – Tracing Analog to Digital Historian, technologist, and musician Larry Fast will speak to the early beginnings of Bob Moog’s innovations, and trace the evolution of that technology through to digital synthesis and beyond. He will share samples from his own music and answer questions. A CD signing will follow. This event is free and open to the public.
- 4pm: Moogseum Ribbon Cutting – The Asheville Chamber of Commerce celebrates the grand opening of the Moogseum with a champagne toast and tour of the Moogseum with Michelle Moog-Koussa. This event is free and open to the public.
- 8pm: Sonic Explorations, a Concert with Lisa Bella Donna –Synthesist Lisa Bella Donna will electrify the stage at the Asheville Music Hall by bringing contemporary and vintage synthesizers together for an evening of sound sculpting and sequencing, mixed with improvisational explorations. Join her on the sonic journey that will give voice to the grand opening of the Moogseum. This ticketed event is open to the public. Purchase your tickets here: http://bit.ly/MoogmentumTickets2019.
The Keynote Discussion, ribbon-cutting ceremony, and Grand Opening Celebration Concert are free to all.
Come experience the love of clay with our talented artists at Odyssey ClayWorks! Learn to sculpt, coil, and even get to try your hand at throwing on the potter’s wheel in a fun and upbeat atmosphere. All skill levels welcome.
So, you want to raise more money. But you don’t know where to start. You’re not alone.
Nonprofits need a diversified funding strategy if they want to survive. And they need a robust development plan if they want to grow and thrive.
This half-day interactive workshop provides benchmarking data so you can see how your nonprofit stacks up against the competition. You’ll also consider your organization’s past results as well as new ways of raising money.
Participants will leave with conversation starters and actionable ideas to take back to other board and staff members.
There’s more than Chunky Monkey and New York Super Fudge Chunk in downtown Asheville’s Ben & Jerry’s this summer.
Art created by Vance Elementary School fifth grade students of art educator Robbie Lipe is now on display on the brick walls opposite the Ben & Jerry’s ice cream. The exhibit depicts the students’ interpretation of the artist Kehinde Wiley and the contemporary portraits he creates inspired by traditional Baroque paintings. It will be featured through the end of the summer.
“Ben & Jerry’s is excited about showcasing art from the community inside our scoop shop,” said general manager Chris Carter. “Making use of our walls to show what local artists are creating complements our social mission — to be actively involved in the places we live and do business. I hope this is the first of many art exhibits on our walls.”
Carter gave all the credit for the exhibit to Ms. Lipe, who teaches kindergarten through 5th-grade students at Vance Elementary. She was named the North Carolina Arts Educators Association “Art Educator of the Year” in 2017-2018.
Ben & Jerry’s is located at 19 Haywood Street. Current hours are Monday-Thursday 12 pm to 10 pm; Friday 12 pm – 11 pm; Saturday 11:30 am – 11 pm; Sunday 11:30 am – 10 pm.
For more information, call Carter at 310-601-6247.
You can’t beat a walk with a friend over good conversation. So, why not take a walk with lots of friends and a history expert to boot? Buncombe County Libraries is excited to announce its Strolling Through History program focused on getting you moving while taking in some experiential history. “Each one of the strolls is a little different. We’ll talk about the evolution of the architecture, famous (or not quite so famous) residents, important events, and more,” explains Pack Memorial Librarian Katherine Calhoun Cutshall. “On our Haywood Street stroll, we talked about how the street has seen two major rebirths and discussed the careers of two WWI nurses who grew up on the street while it was mostly residential.”
Pack Librarians are always looking for innovative ways to showcase the library’s portfolio of initiatives and resources. “The North Carolina Room is a hidden gem in our library system, so programs like Strolling Through History bring the collection to the streets of downtown while showing off resources and programs in a fun new way,” notes Katherine. And of course, exercising your muscles and social skills are important at any age
So, how can you get involved with the monthly Strolling Through History? There are two versions: one for elder adults and one for babies and their caregivers. If you’re interested in participating, the elder adults strolls are the third Friday of every month, and the babies and caretakers strolls are the third Wednesday of every month (except July). All strolls will meet at Pack Memorial Library at 10:30 a.m., and participants should wear comfortable shoes and bring water to stay hydrated. Registration is required.
There’s more to grant writing than just “writing.” A lot more.
This half-day workshop covers the basics of foundation grant research and grant writing. You’ll learn how to find your best prospects and write your own grant proposals.
This workshop combines lecture, group discussion, and hands-on activities to reinforce course material.
The focus of this workshop is foundation grants.
(State and federal grants are not part of this program.)
In this interactive workshop, you will discover empowering insights about your financial life, gain tools and practices to shift your money life into prosperity, create a new inspiring perspective on marketing & sales, and learn the most important thing to focus on that will generate income.
Jen Aly is a bridge between the financial & business world and artists & creatives. She started her first of 7 businesses 15 years ago, has learned a lot the hard way, has filed bankruptcy, and has more than tripled her income within 3 years. She boot-strapped an Asheville-based jewelry design business that has grown every year since its start in 2013. Jen is determined to banish the notion of the “starving artist” through empowering creatives in money and business via coaching, workshops, and community.
This workshop is free for AAAC members, $5 for Non-members.
Next Wednesday, August 14th, join us for progressive metal band Baroness, as they tour their brand new album, released in June (Gold and Gray). Tickets are going fast for what is sure to be an epic night of music.
The Council on Aging of Buncombe County in conjunction with the N.C. Department of Insurance’s Seniors’ Health Insurance Information Program (SHIIP) announces its classes “Introduction to Medicare – Understanding the Puzzle” for August – September 2019. The classes will explain how Medicare works, the enrollment process, how to avoid penalties, and ways to save money.
The classes are free and open to the public.
Residents who are new to Medicare, caregivers, and others who help senior citizens with their Medicare insurance should consider attending this informative class. The information presented is unbiased and accurate. No products are sold, recommended, or endorsed.
Medicare Classes: August – September 2019
- Aug. 21, 2 p.m. – 4 p.m. PM Blue Ridge Health, 2579 Chimney Rock Rd, Hendersonville
- Aug. 23, 2 p.m. – 4 p.m. Goodwill, 1616 Patton Ave, Asheville
- Aug. 28, 2 p.m. – 4 p.m. Sacred Heart Catholic Church, 150 Brian Berg Dr, Brevard
- Sept. 5, 10:30 a.m. – 12:30 p.m. Reuter YMCA, 3 Town Square Blvd, Asheville
- Sept. 13, 2 p.m. – 4 p.m. OLLI/Reuter Center, UNCA, One University Heights, Asheville
- Sept. 17, 10 a.m. – 12 p.m. Woodfin YMCA, 40 N Merrimon Ave #101, Asheville
- Sept. 20, 2 p.m. – 4 p.m. Goodwill, 1616 Patton Ave, Asheville
- Sept. 25, 2 p.m.- 4 p.m. Black Mountain YMCA, 25 Jane Jacobs Rd, Black Mountain
- Oct. 1, 2 p.m.- 4 p.m. Ferguson YMCA, 31 Westridge Market Pl, Candler
|
KEYNOTE SPEAKER:
JOSE ANTONIO VARGAS
|
|
Jose Antonio Vargas is a Pulitzer Prize-winning journalist, Emmy-nominated filmmaker, author of Dear America: Notes of An Undocumented Citizen and a leading voice for the human rights of immigrants. He is the Founder and CEO of Define American, the nation’s leading nonprofit media organization that fights injustice and anti-immigrant hate through the power of storytelling.
Mr. Vargas will share details of his childhood journey to the United States from the Philippines and his life in America as an immigration reform activist. Some have called him the most famous undocumented immigrant in America.
|
We are honored and thrilled to announce “Moogmentum: Synthesizing Innovation, Music, and Creativity“, a three day celebration of the grand opening of the Moogseum.
Moogmentum will kick off at the Asheville Masonic Temple Theater on Tuesday evening, August 13, 2019 with a pair of special events:
- 7pm: From the Beginning With Herb Deutsch, in Conversation with Larry Fast – Herb Deutsch, the educator, innovator, and musician who was the catalyst and the co-collaborator on the development of Moog synthesizer in 1964, will talk about his very early days forging new sonic pathways with Bob. Woven into his insights will be listening sessions of the rare “Abominatron Tape“, the 84-minute tape that Bob sent Herb with the prototype in 1964, in which he describes and demonstrates every single parameter of this new sonic creature. Historian, technologist, and musician Larry Fast will serve as moderator. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
- 9pm: The Story of Bob and i – Legendary keyboardist Patrick Moraz (YES, Refugee, The Moody Blues), in conversation with Larry Fast, shares a one-of-a kind synthesis of performance and interview during which he will perform on Bob Moog’s personal piano and on various synthesizers, interspersed with sharing unique insights about the extensive time he spent working closely with Bob in the mid-1970s, and about their decades-long friendship. Rarely seen photos will be woven throughout the concert, as will audio and video from Patrick’s long career. Historian, technologist, and musician Larry Fast will guide the discussion with Patrick. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
The Moogmentum celebration will continue on Wednesday, August 14th, with:
- 11:30am: Guided tour of the Moogseum with executive director Michelle Moog-Koussa. This event is open to the public, but space is limited. Entry fee to Moogseum is required unless included in ticket package.
- 2:30pm: Modulations with Moogs and Moraz – In this intimate VIP event at the Moogseum, (capacity limited to 25 attendees) legendary keyboardist Patrick Moraz shares his history integrating Moog synthesizers into his music, while exploring the massive sonic capabilities of those instruments on vintage gear, followed by a Q&A from the audience, and a CD signing. This event is open to VIP ticket holders only. Purchase your VIP ticket here: http://bit.ly/MoogmentumTickets2019.
- 3:30pm –4:15pm: CD Signing With Patrick Moraz in the Moogseum Store. This event is open to the public.
- 5pm: Unveiling of the Moog Prototype at the Moogseum With Herb Deutsch – Join Herb Deutsch in this intimate VIP event (capacity limited to 25 attendees) in which he will unveil the legendary, rare Moog synthesizer prototype, on loan to the Moogseum from the Henry Ford Museum and seen for the first time at this event. Herb will delve into the capabilities of the prototype, and talk about his experience composing on it, followed by a Q&A. Historian, technologist, and musician Larry Fast will guide the discussion. This event is open to VIP Ticket holders only. Purchase your VIP ticket here: http://bit.ly/MoogmentumTickets2019.
- Dinner with Herb Deustch, Patrick Moraz, and Larry Fast – Join three legendary musical figures for this one-of-a-kind reception, seated dinner, and conversation at the exquisite AC Hotel in downtown Asheville, a block away from the Moogseum. Limited to 90 guests. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
On Thursday, August 15th, multi-instrumentalist, composer, modular synthesist, and clinician Lisa Bella Donna will dazzle the Moogentum attendees, and Larry Fast will offer a Keynote Message at the Asheville Music Hall.
- 11:30am: Synthesizer Alchemy, a Workshop with Lisa Bella Donna Explore the sonic landscape with dynamic synthesist Lisa Bella Donna in this insightful workshop as she shares the vast possibilities of using a variety of contemporary and vintage synthesizers with various unique effect pedals. Lisa will lend her decades of experience to share insights into musical and sound design, and take questions throughout the session. A CD signing will follow. This ticketed event is open to the public. Purchase your ticket here: http://bit.ly/MoogmentumTickets2019.
- 2pm: Moogmentum Keynote Discussion – Tracing Analog to Digital Historian, technologist, and musician Larry Fast will speak to the early beginnings of Bob Moog’s innovations, and trace the evolution of that technology through to digital synthesis and beyond. He will share samples from his own music and answer questions. A CD signing will follow. This event is free and open to the public.
- 4pm: Moogseum Ribbon Cutting – The Asheville Chamber of Commerce celebrates the grand opening of the Moogseum with a champagne toast and tour of the Moogseum with Michelle Moog-Koussa. This event is free and open to the public.
- 8pm: Sonic Explorations, a Concert with Lisa Bella Donna –Synthesist Lisa Bella Donna will electrify the stage at the Asheville Music Hall by bringing contemporary and vintage synthesizers together for an evening of sound sculpting and sequencing, mixed with improvisational explorations. Join her on the sonic journey that will give voice to the grand opening of the Moogseum. This ticketed event is open to the public. Purchase your tickets here: http://bit.ly/MoogmentumTickets2019.
The Keynote Discussion, ribbon-cutting ceremony, and Grand Opening Celebration Concert are free to all.
Come experience the love of clay with our talented artists at Odyssey ClayWorks! Learn to sculpt, coil, and even get to try your hand at throwing on the potter’s wheel in a fun and upbeat atmosphere. All skill levels welcome.
You know you need to write great fundraising letters. But how, exactly, do you do that?
Fundraising is an art and a science, and your appeal letter needs to reflect both. You need to understand what motivates donors, how to get them to give – and get them to give more.
Inspired by some of the biggest names in the nonprofit sector (including Tom Ahern, Jeff Brooks, Penelope Burk, Roger Craver, Kay Sprinkel Grace, Simone Joyaux and Jerry Panas), this half-day program will help you understand what donors want – and why.
Participants will leave with conversation starters and actionable ideas to take back to other staff and board members.
Use Code “POLEDANCER”
There’s more than Chunky Monkey and New York Super Fudge Chunk in downtown Asheville’s Ben & Jerry’s this summer.
Art created by Vance Elementary School fifth grade students of art educator Robbie Lipe is now on display on the brick walls opposite the Ben & Jerry’s ice cream. The exhibit depicts the students’ interpretation of the artist Kehinde Wiley and the contemporary portraits he creates inspired by traditional Baroque paintings. It will be featured through the end of the summer.
“Ben & Jerry’s is excited about showcasing art from the community inside our scoop shop,” said general manager Chris Carter. “Making use of our walls to show what local artists are creating complements our social mission — to be actively involved in the places we live and do business. I hope this is the first of many art exhibits on our walls.”
Carter gave all the credit for the exhibit to Ms. Lipe, who teaches kindergarten through 5th-grade students at Vance Elementary. She was named the North Carolina Arts Educators Association “Art Educator of the Year” in 2017-2018.
Ben & Jerry’s is located at 19 Haywood Street. Current hours are Monday-Thursday 12 pm to 10 pm; Friday 12 pm – 11 pm; Saturday 11:30 am – 11 pm; Sunday 11:30 am – 10 pm.
For more information, call Carter at 310-601-6247.
View the workshop agenda and full info online.
NC DEACS and CRA are partnering August 13-15 for a series of workshops to launch the #RecycleRightNC campaign. The workshops will detail plans for a 10-week state-wide anti-contamination campaign AND show you how to participate in your community too! #RecycleRightNC is the culmination of a year’s worth of work with MRFs, local haulers, and local governments to create common objectives with unified messaging to reduce recycling contamination in NC.
It’s a fact. If you want to raise more money, you need to keep more of your donors.
21st century fundraising is all about retention. You need to understand what makes donors give – and what makes them want to give to you.
This fast-paced, half-day program will help you understand why donors give – and how to get them to give to you again and again.
Participants will leave with conversation starters and actionable ideas to take back to other staff and board members.
|
|
|
The Council on Aging of Buncombe County in conjunction with the N.C. Department of Insurance’s Seniors’ Health Insurance Information Program (SHIIP) announces its classes “Introduction to Medicare – Understanding the Puzzle” for August – September 2019. The classes will explain how Medicare works, the enrollment process, how to avoid penalties, and ways to save money.
The classes are free and open to the public.
Residents who are new to Medicare, caregivers, and others who help senior citizens with their Medicare insurance should consider attending this informative class. The information presented is unbiased and accurate. No products are sold, recommended, or endorsed.
Medicare Classes: August – September 2019
- Aug. 21, 2 p.m. – 4 p.m. PM Blue Ridge Health, 2579 Chimney Rock Rd, Hendersonville
- Aug. 23, 2 p.m. – 4 p.m. Goodwill, 1616 Patton Ave, Asheville
- Aug. 28, 2 p.m. – 4 p.m. Sacred Heart Catholic Church, 150 Brian Berg Dr, Brevard
- Sept. 5, 10:30 a.m. – 12:30 p.m. Reuter YMCA, 3 Town Square Blvd, Asheville
- Sept. 13, 2 p.m. – 4 p.m. OLLI/Reuter Center, UNCA, One University Heights, Asheville
- Sept. 17, 10 a.m. – 12 p.m. Woodfin YMCA, 40 N Merrimon Ave #101, Asheville
- Sept. 20, 2 p.m. – 4 p.m. Goodwill, 1616 Patton Ave, Asheville
- Sept. 25, 2 p.m.- 4 p.m. Black Mountain YMCA, 25 Jane Jacobs Rd, Black Mountain
- Oct. 1, 2 p.m.- 4 p.m. Ferguson YMCA, 31 Westridge Market Pl, Candler
- It’s critical for planners to know how to effectively organize, budget and market a variety of different events to keep the company in the green, out of trouble, and on the minds of donors, business partners, and customers. Earning a certificate in Event Planning will expose you to the many different facets of being an event planner from managing people and projects to increasing exposure and dollars for your organization. Participants can earn a certificate by attending six of the designated event planning workshops (EP), which are offered each semester. Participants do not enroll in the certificate program, but rather complete the workshops at their own pace. Workshops are offered each semester (spring and fall) on either Thursday or Friday from 9 a.m. until 4 p.m. at WCU at Biltmore Park, Asheville, NC.
Instructors will distribute a case study at the end of each EP workshop, and participants submit the case studies to the program coordinator when all 6 workshops are completed to complete the final requirement for the certificate. The workshop instructors include professionals from the Western North Carolina business and hospitality industry and faculty from Western Carolina University.
Complete 6 of the below EP workshops and earn a certificate.
Fee: $119 per workshop or register for 6 workshops for $640 (a 10% discount!) Workshops include lunch and continuing education credits.
- FIVE-STAR CUSTOMER SERVICE FOR THE HOSPITALITY INDUSTRY Friday, August 16, 2019
- MAKING EVERY PENNY COUNT: EVENT BUDGETING 101 Friday, September 20, 2019
- CURRENT & TESTED SOCIAL MEDIA STRATEGIES FOR DIGITAL MARKETING Friday, October 18, 2019
- ENGAGE, STRATEGIZE, CULTIVATE – THE ART OF SECURING EVENT SPONSORSHIPS Thursday, October 24, 2019
- MAXIMIZING YOUR RETURN FROM TRADESHOWS, EXPOS AND FAIRS Thursday, November 7, 2019
- CONTRACT NEGOTIATIONS, LIABILITY AND RISK FACTORS Friday, November 22, 2019
|
KEYNOTE SPEAKER:
JOSE ANTONIO VARGAS
|
|
Jose Antonio Vargas is a Pulitzer Prize-winning journalist, Emmy-nominated filmmaker, author of Dear America: Notes of An Undocumented Citizen and a leading voice for the human rights of immigrants. He is the Founder and CEO of Define American, the nation’s leading nonprofit media organization that fights injustice and anti-immigrant hate through the power of storytelling.
Mr. Vargas will share details of his childhood journey to the United States from the Philippines and his life in America as an immigration reform activist. Some have called him the most famous undocumented immigrant in America.
|
Come experience the love of clay with our talented artists at Odyssey ClayWorks! Learn to sculpt, coil, and even get to try your hand at throwing on the potter’s wheel in a fun and upbeat atmosphere. All skill levels welcome.
Providing the highest level of customer service is how businesses attract and maintain customers in the hospitality industry. When people are spending money on entertainment, dining experiences or are tourists visiting a new region, they want to have positive and memorable experiences. This workshop will review eight commandments of customer care, which provide a basis for exceptional customer service at the five star level. The highest level of customer service should also be extended to internal customers, since our internal customer satisfaction correlates to external service and how all employees treat buying customers.
Participants will learn:
- How to use exceptional internal and external service to create an eternal customer, which will tie-in with the overall goal of the organization or event.
- To apply the eight commandments to their own organization and/or event team
- How to assess their current level of customer service and move their service to the next level
Instructor:
Susan Fouts, Ed.D, Executive Director, WCU Educational Outreach
Susan Fouts has been an evangelist for premium customer service for over 20 years. She has created systems that deliver exceptional customer service training for industries as diverse as plastics manufacturers to arts councils. Her approach to customer service training includes being a secret shopper, and hiring other secret shoppers to analyze the overall consumer experience. Susan holds an undergraduate degree in Clinical Laboratory Science, a Master’s Degree in Business and a Doctorate in Education. Her customer service philosophy guides her work, and her greatest joy at work comes from the unexpected thank you note she receives from a satisfied customer.
The U.S. Cellular Center Asheville is proud to announce The Lumineers III: The World Tour on Saturday, February 1, 2020. The tour dates are in support of their upcoming album III out September 13 on Dualtone (an Entertainment One Company) in the U.S. and Canada, and on Decca Records for the rest of the world.
Tickets go on sale Friday, August 16th at 10am ET online and the U.S. Cellular Center Asheville Box Office.
Active members of The Lumineers Fan Club will have exclusive first access to purchase tickets during the Fan Club Presale! The official Big Parade Presale will begin Monday, August 12th at 10am local time. American Express® Card Members can purchase tickets before the general public beginning Monday, August 12th at 12pm ET through Thursday, August 15th at 10pm ET. Online venue presale events begin on Thursday, August 15th from 10am ET to 10pm ET via online only.
VENUE PRESALE (ONLINE ONLY): Thursday, August 15th from 10am ET to 10pm ET
+ CODE: OPHELA
There’s more than Chunky Monkey and New York Super Fudge Chunk in downtown Asheville’s Ben & Jerry’s this summer.
Art created by Vance Elementary School fifth grade students of art educator Robbie Lipe is now on display on the brick walls opposite the Ben & Jerry’s ice cream. The exhibit depicts the students’ interpretation of the artist Kehinde Wiley and the contemporary portraits he creates inspired by traditional Baroque paintings. It will be featured through the end of the summer.
“Ben & Jerry’s is excited about showcasing art from the community inside our scoop shop,” said general manager Chris Carter. “Making use of our walls to show what local artists are creating complements our social mission — to be actively involved in the places we live and do business. I hope this is the first of many art exhibits on our walls.”
Carter gave all the credit for the exhibit to Ms. Lipe, who teaches kindergarten through 5th-grade students at Vance Elementary. She was named the North Carolina Arts Educators Association “Art Educator of the Year” in 2017-2018.
Ben & Jerry’s is located at 19 Haywood Street. Current hours are Monday-Thursday 12 pm to 10 pm; Friday 12 pm – 11 pm; Saturday 11:30 am – 11 pm; Sunday 11:30 am – 10 pm.
For more information, call Carter at 310-601-6247.
You can’t beat a walk with a friend over good conversation. So, why not take a walk with lots of friends and a history expert to boot? Buncombe County Libraries is excited to announce its Strolling Through History program focused on getting you moving while taking in some experiential history. “Each one of the strolls is a little different. We’ll talk about the evolution of the architecture, famous (or not quite so famous) residents, important events, and more,” explains Pack Memorial Librarian Katherine Calhoun Cutshall. “On our Haywood Street stroll, we talked about how the street has seen two major rebirths and discussed the careers of two WWI nurses who grew up on the street while it was mostly residential.”
Pack Librarians are always looking for innovative ways to showcase the library’s portfolio of initiatives and resources. “The North Carolina Room is a hidden gem in our library system, so programs like Strolling Through History bring the collection to the streets of downtown while showing off resources and programs in a fun new way,” notes Katherine. And of course, exercising your muscles and social skills are important at any age
So, how can you get involved with the monthly Strolling Through History? There are two versions: one for elder adults and one for babies and their caregivers. If you’re interested in participating, the elder adults strolls are the third Friday of every month, and the babies and caretakers strolls are the third Wednesday of every month (except July). All strolls will meet at Pack Memorial Library at 10:30 a.m., and participants should wear comfortable shoes and bring water to stay hydrated. Registration is required.
Live music, family fun, and delicious food!
Join us on August 16th for the Spring Mountain Shiners! The Spring Mountain Shiners play a variety of music, including old time, folk, bluegrass, country, gospel and especially Americana.
About our Food:
During the show we serve a complete spread of delicious farm-to-fork dinner options using our own pasture raised meats and locally sourced produce. Meals are prepared fresh by our in-house culinary team and are available for an additional cost along with alcoholic (beer/wine) and non-alcoholic beverage options. The menu typically consists of 3 meats and 4 sides. The full menu will be advertised on the event Facebook page a few days in advance of the concert. Be sure to follow us online for the latest updates!
Four-time Grammy Award winner, David Holt and rising acoustic music star and Grammy nominee, Josh Goforth join together to bring to life the joy and spirit of old-time mountain music and stories. Between them, the combine the virtuosic sounds of guitar, banjo, fiddle, slide guitar, mandolin, and a world of exciting rhythm instruments from hambone (body slapping) rhythms, to spoons, stump-fiddle, rhythm bones, jaw harp and even paper bag. It is a program of songs, stories and amazing musicianship that will appeal to all ages.
Produced in conjunction with the Franklin Folk Festival.
This Friday, August 16th, we are excited to bring back what is becoming a cult favorite this summer! Fave local DJs Molly Parti and DJ Oso Rey will take turns spinning songs from the hits of the 80s vs. 90s, all for your dancing and reminiscing enjoyment. Make plans to get your crew together for a night filled with fun, friends, nostalgia and great tunes and craft beer at the Peel for just $5 in advance! The only decision is whether to wear leg-warmers and jelly bracelets, or bust out your favorite flannel shirt and your Docs.