Tax Collections is heading into our busiest time of the year. Hate waiting in line? Don’t want to brave the impending cold weather? If so, it’s probably best to go ahead and pay your Buncombe County property taxes. Tax bills become delinquent after Jan. 5, and we encourage everyone to take advantage of the multiple ways to pay other than waiting in line at the Tax Department.
Avoid interest on your bill
Please be aware, state law mandates that interest will be added to your bill if it is not paid in full and payment is not postmarked or received by Jan. 5. If you cut it close to that date, your mail drop or carrier might not get you the Jan. 5 postmark, or your bank might not clear your online banking payment to us by Jan. 5. Help avoid that situation by planning ahead and using one of the below payment options well before the Jan. 5 deadline.
Need to set up a payment plan? Don’t wait. Call us at (828) 250-4910 as soon as possible.
1) Pay by mail
Use the convenient self-addressed envelope included in your bill, or mail your check or money order to:
Buncombe County Tax Collections
P.O. Box 3140
Asheville, NC 28802-3140
Please do not send cash via mail. Remember that payments must be received or postmarked by Jan. 5, 2022, to avoid a 2% interest fee. Payments mailed to the incorrect address may not be received and interest may accrue.
* If you have misplaced your tax bill or need a receipt, they can be printed online by visiting tax.buncombecounty.org.
2) Make an electronic payment online
You can use the online bill pay found at buncombecounty.org/paytaxes. This is the best way to avoid long lines as you can pay from home, a local library, or anywhere else you have a secure internet connection. No fees are added for electronic check payments, fees are added for credit/debit card transactions.
3) Use a drop box
Place your check or money order in one of our drop boxes:
- In front of the Family Justice Center at 35 Woodfin St., in downtown Asheville
- At the main entrance of the Tax Department at 94 Coxe Ave., in downtown Asheville
4) Pay by credit card over the phone
Have your bill handy and call 1-877-690-3729 (enter jurisdiction code 4301 and follow the instructions).
Note: when you pay by a credit card over the phone, there is a convenience fee of $3.95 for a Visa Debit payment, or a 2.35% fee with a credit or non-Visa debit card payment. There is no fee associated with an electronic check.
Still want to pay in person?
We understand that some people will still want to come in to see us, and there are a couple of reminders we want to share. Please visit before mid-December to avoid significant wait times. We have made changes to our lobby to accommodate for social distancing, but that means fewer people can wait inside. In-person payment lines are expected to stretch outside the building as we approach the last day to pay before interest is applied.
Winter weather is unpredictable in Buncombe County and as we approach December, weather closures may affect your ability to pay your taxes in person. Your tax bill will become delinquent after Jan. 5, and interest added to a bill, due to late payment, cannot be waived due to inclement weather.
Holiday schedule
The Tax Collections office will be closed for the holidays on Dec. 23-27 and on Monday, Jan. 2.
Payment plans
If you think you are going to be unable to pay your taxes, please let us know at (828) 250-4910 as soon as possible so our office can work with you to set up a payment plan or arrangements.
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